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Payment providers and fees compared

Card rates are only part of what you pay. This page puts the published fees for Australian payment providers side by side, from bank EFTPOS plans to online gateways, buy now pay later, PayTo and specialist high-risk merchant providers.

Fees checked 8 October 2026 · By The Start Sorted Team · General information only

Some provider links on this page are affiliate or referral links and we may earn a commission if you sign up, at no extra cost to you. Commissions don't change the fees shown or the order. Providers marked "We don't earn a commission" pay us nothing. Affiliate disclosure.

Not financial advice. Confirm fees with the provider. Fees were taken from each provider's own website on 8 October 2026 and can change at any time. Your rate may differ because of your industry, volume, card mix or a negotiated deal. This is general information, not financial, legal or tax advice, and it isn't every provider in the market. Read the provider's terms before signing up.

Surcharges and fees from 1 October 2026

From 1 October 2026 the card networks eftpos, Mastercard and Visa ban card surcharges under their own rules, after the Reserve Bank removed its prohibition on "no-surcharge" rules. American Express, UnionPay and PayPal have also removed surcharging (PayPal from 5 October 2026). In most cases a business can no longer add a fee because a customer pays by card, so card costs now need to be built into prices (RBA surcharging FAQs (opens in a new tab), cardsurcharge.com.au (opens in a new tab)).

  • Provider fees aren't surcharges. The RBA says the fees a payment provider charges a business, such as transaction fees and terminal rental, are fees for services, not surcharges. Those are the fees compared on this page.
  • Some charges aren't affected, such as weekend or public holiday surcharges and booking or service fees that apply however the customer pays.
  • Discounts are still allowed. You can offer a lower price for other payment methods, such as bank transfer or PayTo.
  • More changes are coming. Lower domestic interchange caps started on 1 October 2026. Large acquirers must publish card fee information from 30 October 2026, and caps on foreign-issued card interchange start on 1 April 2027.

Several banks cut their flat rates on 1 October 2026, which is why some figures below are lower than you may have seen before.

How to read these fees

  • Domestic card rate is the percentage you pay on Australian-issued cards. A flat rate is the same for every card; interchange-plus pricing passes through the networks' costs plus the provider's markup.
  • Fixed fee is a set amount per transaction (for example 30c). On small sales it can cost more than the percentage.
  • Monthly, setup and hardware covers plan fees, terminal rental or purchase and one-off fees.
  • Chargeback fee is what you pay when a customer disputes a payment with their bank, on top of losing the sale if the dispute goes against you.
  • Payout and settlement is how fast the money reaches your bank, and what faster payouts cost.
  • We show fees as each provider publishes them. Some include GST and some don't; we say so where the provider does. "Quote only" or "Not published" means we couldn't find the figure on the provider's site.

Everyday payment providers

These providers serve standard-risk businesses such as shops, cafes, trades, professional services and most online stores. Listed by type, not ranked.

Everyday payment providers: published fees, checked 8 Oct 2026
ProviderDomestic card rateInternational / AmexFixed fee per transactionMonthly, setup and hardwareChargeback / dispute feePayout and settlementBuy now pay later
Square
Card readers, POS and online
1.6% in person; 2.2% onlineAmex same rateNoneA$0 plan; reader A$65Not listedNext day free; instant 1.95%Afterpay 6% + 30c (ex GST)
Stripe
Online payments and developer tools
1.65% + A$0.30 online; 1.65% + A$0.10 in person3.5% + fixed fee (+2% FX)A$0.30 online; A$0.10 in personA$0; readers from A$89A$25 (+A$25 to respond)Free; instant 1.5%Afterpay, Zip, Klarna
PayPal
Online wallet and card payments
2.90% + A$0.30 checkout; 1.50% + A$0.30 cards+1.00% checkout; +2.10% cardsA$0.30A$0; Payments Pro A$25/moA$15Card withdrawal 1%Not listed
Tyro
EFTPOS terminals and business banking
1.3% (1% intro offer)Not statedNoneA$0 to A$29/mo rentalNot publishedNot statedNot listed
Zeller
EFTPOS, invoices and business account
1.4% in person; 1.1% invoicesAmex includedNone (Virtual Terminal 25c)Terminal A$99; A$0 rentalNot publishedFree; nightlyNot listed
CommBank merchant
Bank EFTPOS
0.99% in-storeEligible Amex/JCB includedNoneA$29.50/moA$30 per disputeSame day (CommBank account)Not listed
ANZ Worldline
Bank EFTPOS
0.95%2.80% internationalNoneA$25/moNot publishedSame day (ANZ account)Not listed
NAB merchant
Bank EFTPOS
1.05%; Easy Tap 1.30%Per letter of offerNoneA$25/moNot publishedSame day (NAB account)Not listed
Westpac merchant
Bank EFTPOS
0.79%; EFTPOS Air 1.25%Amex/JCB on EFTPOS Air onlyNoneA$24.75/moNo fee for occasional disputesInstant (EFTPOS Now)Not listed
Shopify Payments
E-commerce platform payments
1.7% to 1.15% + 30c onlineAmex 2.9% to 2.6%; intl 3.5% to 3.2%30c onlinePlan A$56 to A$3,700+/moNot listedNot listedNot listed
Windcave
Gateway, EFTPOS and unattended
Quote onlyQuote onlyQuote onlyQuote onlyQuote onlyQuote onlyNot listed
Eway
Online gateway
1.5% + 25c+1.99% international25cA$0; PCI program yearly feeNot published1 to 3 business daysNot listed
Pin Payments
Online gateway
From 1.6% + 30c3.4% + 30c international30cA$0A$25 if lostNot statedNot listed
Braintree (PayPal)
Online gateway
1.75% + A$0.303.9% + A$0.30A$0.30A$0A$25Not statedVia PayPal account
Adyen
Enterprise payments
Interchange++ plus markupPriced per methodYes (shown as $0.13)Minimum monthly invoice (quote)Not listedFlexibleZip from 3.50% + A$0.30
Airwallex
Multi-currency account and payments
1.65% + A$0.303.45% + A$0.30A$0.30Account A$0 or A$29/moNot listedInstant 0.2% on entry planNot listed

Short summary only. On a phone, swipe sideways to see every column. Full wording, conditions and sources are in the provider cards below.

Square

Card readers, point of sale, online store, invoices and payment links in one account.

Suits: Cafes, retail, market stalls and service businesses that want to start without a contract.

Fees

  • Domestic card rate: 1.6% in person; 2.2% online, invoices and keyed-in payments
  • International / Amex: Amex costs the same as other cards; no separate international rate listed
  • Fixed fee per transaction: None
  • Monthly, setup and hardware: Free plan A$0/mo; Plus plans from A$40/mo. Reader A$65, Terminal A$329, Register A$1,099; Tap to Pay on your phone free
  • Chargeback / dispute fee: Not listed on pricing page
  • Payout and settlement: Next-day transfers free (including weekends); instant transfers 1.95% (up to A$5,000 a day)
  • Buy now pay later: Afterpay: 6% + 30c per transaction (ex GST)

Sellers who signed up before 30 May 2024 pay 1.9% in person on Reader, Stand and Tap to Pay, per Square's fee footnote.

Custom rates may be available above A$250,000 a year.

Source: Square pricing (opens in a new tab)

Visit Square ↗ (opens in a new tab)

We may earn a commission if you sign up through this link. Disclosure.

Stripe

Online checkout, payment links, subscriptions and in-person Terminal readers, all through one API.

Suits: Online stores, SaaS and subscription businesses, and anyone with a developer or a platform that plugs into Stripe.

Fees

  • Domestic card rate: Online 1.65% + A$0.30; in person (Terminal) 1.65% + A$0.10. Fees include GST
  • International / Amex: International cards 3.5% + the fixed fee, plus 2% if currency conversion is needed
  • Fixed fee per transaction: A$0.30 online; A$0.10 in person (plus A$0.15 per authorisation for Tap to Pay)
  • Monthly, setup and hardware: No setup or monthly fee. Readers A$89 (BBPOS WisePad 3) to A$469 (Reader T600), ex GST
  • Chargeback / dispute fee: A$25 per dispute, plus A$25 if you respond manually (refunded if you win)
  • Payout and settlement: Standard payout schedule free; Instant Payouts 1.5% (minimum A$0.50)
  • Buy now pay later: Afterpay 6% + A$0.30; Zip from 5.49% + A$0.30; Klarna 4.99% + A$0.55

PayTo and BECS Direct Debit: 1% + A$0.30, capped at A$3.50.

Stripe says lower international pricing applies from 1 April 2027.

Source: Stripe pricing (opens in a new tab) · Stripe payment method fees (opens in a new tab)

Visit Stripe ↗ (opens in a new tab)

We don't earn a commission from this link.

PayPal

PayPal checkout buttons, card processing for websites, invoices and QR code payments.

Suits: Online sellers whose customers like paying with a PayPal account, and occasional sellers.

Fees

  • Domestic card rate: PayPal checkout 2.90% + A$0.30; online card payments (Advanced Credit and Debit) 1.50% + A$0.30; QR code payments 1.20%
  • International / Amex: International: +1.00% on PayPal checkout, +2.10% on online card payments
  • Fixed fee per transaction: A$0.30
  • Monthly, setup and hardware: No monthly fee for standard checkout; Website Payments Pro A$25/mo; Virtual Terminal 3.60% + fixed fee
  • Chargeback / dispute fee: A$15 (not charged if the sale is covered by Seller Protection)
  • Payout and settlement: Withdraw to your linked bank account; card withdrawals 1% (A$0.25 to A$10)
  • Buy now pay later: Not listed on the merchant fee page

Optional chargeback protection for card payments costs 0.40% per transaction.

Currency conversion fees of 3.0% to 4.0% apply in some cases.

Source: PayPal merchant fees (opens in a new tab)

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Tyro

Australian EFTPOS terminals that integrate with more than 580 POS systems, plus a phone app and business account.

Suits: Hospitality, retail and health businesses that need terminals linked to their POS.

Fees

  • Domestic card rate: 1.3% (intro offer: 1% including Amex until 31 March 2027, T&Cs apply)
  • International / Amex: Intro offer includes Amex; standard Amex and international rates not stated on the pricing page
  • Fixed fee per transaction: None listed
  • Monthly, setup and hardware: Pro Touch and Pro Key A$29/mo; Pro Lite A$19/mo; BYO phone app A$0. No joining, cancellation or break fees
  • Chargeback / dispute fee: Not published
  • Payout and settlement: Not stated on the pricing page
  • Buy now pay later: Not listed

Custom transaction rates are offered if you process A$20,000+ a month.

Source: Tyro EFTPOS pricing (opens in a new tab)

Visit Tyro ↗ (opens in a new tab)

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Zeller

Terminals you buy outright, Tap to Pay on a phone, invoices, a virtual terminal and a free transaction account.

Suits: Small retail, hospitality, trades and mobile businesses that want no terminal rental.

Fees

  • Domestic card rate: 1.4% in person (1.2% with Zeller POS); 1.7% over the phone (MOTO); 1.1% online invoices (domestic cards). Includes GST
  • International / Amex: Amex included at 1.4% in person; international cards on invoices priced separately
  • Fixed fee per transaction: Virtual Terminal 1.75% + 25c; none on terminal payments
  • Monthly, setup and hardware: Terminal A$99 (promo, normally A$199), no monthly rental. Transaction account free
  • Chargeback / dispute fee: Not published
  • Payout and settlement: Free. Nightly to your Zeller account; next business day to another bank
  • Buy now pay later: Not listed

Custom rates may be available above A$250,000 a year in card payments.

Source: Zeller pricing (opens in a new tab)

Visit Zeller ↗ (opens in a new tab)

We may earn a commission if you sign up through this link. Disclosure.

CommBank merchant

Commonwealth Bank Smart terminals on its Single Rate Per Transaction plan.

Suits: In-store businesses that bank with CommBank and want same-day settlement.

Fees

  • Domestic card rate: 0.99% in-store (Single Rate Per Transaction plan). Includes GST
  • International / Amex: Covers Visa, Mastercard, eftpos, UnionPay and eligible Amex/JCB; other cards may cost more
  • Fixed fee per transaction: None
  • Monthly, setup and hardware: Smart terminal A$29.50/mo; no joining fee; A$500 per terminal if not returned
  • Chargeback / dispute fee: A$30 investigation fee if a customer disputes a transaction
  • Payout and settlement: Same day to a CommBank business account for sales before 9:30pm (Sydney/Melbourne time)
  • Buy now pay later: Not listed

The 0.99% rate started on 1 October 2026 (previously 1.10%). In-store payments only.

Source: CommBank Smart terminal (opens in a new tab) · CommBank EFTPOS fees (opens in a new tab)

Visit CommBank merchant ↗ (opens in a new tab)

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ANZ Worldline

ANZ's payments joint venture with Worldline: EFTPOS terminals and Tap on Mobile.

Suits: In-store businesses, especially ANZ customers who want same-day settlement.

Fees

  • Domestic card rate: 0.95% on domestic Visa, Mastercard and eftpos (Worldline Edge terminal)
  • International / Amex: 2.80% on international Visa and Mastercard; Amex and JCB need a separate agreement
  • Fixed fee per transaction: None listed
  • Monthly, setup and hardware: Worldline Edge A$25/mo (standalone or integrated); no setup or activation fee
  • Chargeback / dispute fee: Applies; amount not published
  • Payout and settlement: Same day for ANZ business accounts (settled before 9pm AEST); next business day for other banks
  • Buy now pay later: Not listed

Source: Worldline Edge pricing (opens in a new tab)

Visit ANZ Worldline ↗ (opens in a new tab)

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NAB merchant

NAB EFTPOS terminals on Simple Pricing, and NAB Easy Tap on an Android phone.

Suits: In-store businesses that bank with NAB.

Fees

  • Domestic card rate: 1.05% (Simple Pricing); Easy Tap 1.30% per tap
  • International / Amex: Rate covers Visa, Mastercard, eftpos and UnionPay; others per your letter of offer
  • Fixed fee per transaction: None
  • Monthly, setup and hardware: Terminal A$25/mo; A$0 setup; no fixed-term contract. Easy Tap has no hardware fee
  • Chargeback / dispute fee: Not published (set out in your letter of offer)
  • Payout and settlement: Same day to a NAB business account for sales before 9:30pm (AEST/AEDT)
  • Buy now pay later: Not listed

NAB lists a once-off A$300 rental rebate for new terminals taken up by 30 November 2026 (conditions apply).

Source: NAB in-person payments (opens in a new tab) · NAB EFTPOS rates (opens in a new tab)

Visit NAB merchant ↗ (opens in a new tab)

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Westpac merchant

Westpac EFTPOS terminals, PayWay online payments and the EFTPOS Air phone app.

Suits: In-store businesses wanting a low flat rate, and Westpac customers.

Fees

  • Domestic card rate: 0.79% on terminals and PayWay; 1.25% on EFTPOS Air and OnlinePay. Includes GST
  • International / Amex: 0.79% covers eftpos, Mastercard, Visa and UnionPay; Amex and JCB only on EFTPOS Air where eligible
  • Fixed fee per transaction: None
  • Monthly, setup and hardware: Terminal A$24.75/mo (A$27.50 EFTPOS Connect); EFTPOS Air A$0; no setup fee or lock-in
  • Chargeback / dispute fee: No fee for investigating occasional disputes
  • Payout and settlement: EFTPOS Now is advertised with instant settlement
  • Buy now pay later: Not listed

Westpac says the flat rate is reviewed periodically.

Source: Westpac EFTPOS fees (opens in a new tab) · Westpac rate change, 24 Sept 2026 (opens in a new tab)

Visit Westpac merchant ↗ (opens in a new tab)

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Shopify Payments

The built-in payment option for Shopify online stores and Shopify POS.

Suits: Businesses selling through a Shopify store.

Fees

  • Domestic card rate: Online 1.7% + 30c (Basic) down to 1.15% + 30c (Plus); in person 1.85% (Basic) down to 1.45% (Plus)
  • International / Amex: Amex 2.9% + 30c down to 2.6% + 30c; international 3.5% + 30c down to 3.2% + 30c
  • Fixed fee per transaction: 30c online; none in person
  • Monthly, setup and hardware: Plan fee: Basic A$56/mo (A$42 paid yearly), Grow A$149 (A$114), Advanced A$575 (A$431), Plus from A$3,700. Extra 2% to 0.2% if you use a third-party gateway
  • Chargeback / dispute fee: Not listed on pricing page
  • Payout and settlement: Not listed on pricing page
  • Buy now pay later: Not listed on pricing page

Source: Shopify pricing (opens in a new tab)

Visit Shopify Payments ↗ (opens in a new tab)

We may earn a commission if you sign up through this link. Disclosure.

Windcave

Online gateway, in-store terminals and unattended payments such as kiosks, vending and parking.

Suits: Businesses needing unattended or multi-channel payments.

Fees

  • Domestic card rate: Quote only
  • International / Amex: Quote only
  • Fixed fee per transaction: Quote only
  • Monthly, setup and hardware: Quote only
  • Chargeback / dispute fee: Quote only
  • Payout and settlement: Quote only
  • Buy now pay later: Not listed

Windcave doesn't publish standard pricing; contact sales for a quote.

Source: Windcave (opens in a new tab)

Visit Windcave ↗ (opens in a new tab)

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Eway

Australian online payment gateway with 250+ e-commerce integrations; also a gateway-only option if you have a bank merchant account.

Suits: Online stores on platforms such as WooCommerce, Magento or Xero invoicing.

Fees

  • Domestic card rate: 1.5% + 25c on Visa, Mastercard and Amex. Includes GST
  • International / Amex: Plus 1.99% on international credit cards
  • Fixed fee per transaction: 25c
  • Monthly, setup and hardware: No setup or monthly fee. Merchant Trust Initiative (PCI program) applies after 50 transactions: A$178 first year, then A$142 a year*
  • Chargeback / dispute fee: Not published
  • Payout and settlement: 1 to 3 business days
  • Buy now pay later: Not listed

*The same Eway page's FAQ shows a different PCI program price (A$149.95, then A$9.95 a month billed annually), so confirm with Eway.

Gateway-only plans (you bring a bank merchant account): A$20/mo + 50c (not-for-profits), A$30/mo + 60c, or A$60/mo + 40c, billed annually.

Source: Eway online payments pricing (opens in a new tab) · Eway gateway plans (opens in a new tab)

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Pin Payments

Australian online card payments API with payouts, built for developers and platforms.

Suits: Online businesses and platforms that want a simple API and local support.

Fees

  • Domestic card rate: From 1.6% + 30c
  • International / Amex: International cards 3.4% + 30c; 1.7% conversion fee on foreign-currency sales
  • Fixed fee per transaction: 30c
  • Monthly, setup and hardware: No setup or monthly fee; custom pricing above A$30,000 a month
  • Chargeback / dispute fee: A$25 if the dispute is lost; no fee if you win
  • Payout and settlement: Not stated; 30c per transfer to a third-party bank account
  • Buy now pay later: Not listed

Source: Pin Payments pricing (opens in a new tab)

Visit Pin Payments ↗ (opens in a new tab)

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Braintree (PayPal)

PayPal's payment platform for larger online and app businesses: cards, wallets and PayPal in one integration.

Suits: Growing online and app businesses with developer resources.

Fees

  • Domestic card rate: 1.75% + A$0.30. Includes GST
  • International / Amex: 3.9% + A$0.30 when the transaction is in a currency other than your home currency
  • Fixed fee per transaction: A$0.30, also charged on refunds, voids, verifications and declined transactions
  • Monthly, setup and hardware: None listed; discounted rates above A$100,000 a month
  • Chargeback / dispute fee: A$25 (optional chargeback protection 0.4%)
  • Payout and settlement: Not stated on the fee page
  • Buy now pay later: PayPal options follow your PayPal account terms

Source: PayPal Braintree fees (opens in a new tab)

Visit Braintree (PayPal) ↗ (opens in a new tab)

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Adyen

Global payments platform for larger businesses, online and in store, priced per payment method.

Suits: Larger and multi-country businesses.

Fees

  • Domestic card rate: Interchange++ plus Adyen's markup, plus a fixed processing fee
  • International / Amex: Priced per payment method and card type
  • Fixed fee per transaction: A fixed processing fee per transaction (shown as $0.13 on Adyen's pricing page)
  • Monthly, setup and hardware: No setup or monthly fee, but a minimum monthly invoice that depends on industry (quote)
  • Chargeback / dispute fee: Not listed on pricing page
  • Payout and settlement: Flexible: choose when and in which currency you settle
  • Buy now pay later: Zip Pay 3.50% + A$0.30; Zip Money 3.89% + A$0.30 (plus Adyen's fixed fee)

Interchange++ means you pay the card networks' actual interchange and scheme fees plus the provider's own markup.

Source: Adyen pricing (opens in a new tab)

Visit Adyen ↗ (opens in a new tab)

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Airwallex

Business account with multi-currency wallets, cards and FX, plus online card acceptance.

Suits: Businesses selling to or buying from overseas.

Fees

  • Domestic card rate: 1.65% + A$0.30 on domestic Visa, Mastercard, Amex, Apple Pay and Google Pay
  • International / Amex: 3.45% + A$0.30 on international cards
  • Fixed fee per transaction: A$0.30
  • Monthly, setup and hardware: Account A$0 or A$29/mo (waived with A$5,000 monthly deposits or a A$10,000 balance); Grow plan A$99/mo
  • Chargeback / dispute fee: Not listed on pricing page
  • Payout and settlement: Instant withdrawals 0.2% on the entry plan, free on higher plans
  • Buy now pay later: Not listed

FX conversion 0.5% above interbank for major currencies, 1% for others.

Source: Airwallex pricing (opens in a new tab)

Visit Airwallex ↗ (opens in a new tab)

We may earn a commission if you sign up through this link. Disclosure.

Buy now pay later

Buy now pay later (BNPL) providers pay you upfront and collect instalments from the customer. Merchant fees are much higher than card rates, so price them in carefully. Direct pricing is usually quoted, but some payment platforms publish what they charge to add BNPL.

Zip

Zip Pay and Zip Money let customers pay over time with limits from A$1,000 to A$50,000.

Fees: Direct merchant fees: quote only (Zip says its fees are tailored to your business). Through Stripe: 5.49% + A$0.30 for Zip Pay and Zip Money up to 6 months interest-free; 7%, 9% or 11% + A$0.30 for 12, 24 or 36 months. Through Adyen: 3.50% + A$0.30 (Zip Pay) or 3.89% + A$0.30 (Zip Money), plus Adyen's fee.

Source: Zip for business (opens in a new tab) · Stripe payment method fees (opens in a new tab) · Adyen pricing (opens in a new tab)

Visit Zip ↗ (opens in a new tab)

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PayTo and PayID

PayID and PayTo move money directly between bank accounts on Australia's real-time payments network, with no card involved. That means no card surcharge rules and often lower fees, though customers can't earn card points and there's no card chargeback process. Most specialist providers quote their prices; Stripe publishes its PayTo fee.

Zepto

Account-to-account payments: PayTo, PayID, NPP real-time payments and direct debit.

Fees: Maximum fees in its September 2025 PDS (ex GST): PayTo up to A$1.00 per transaction; receiving NPP/PayID payments up to A$0.50; NPP payouts up to A$2.50; PayID features up to A$0.20 each; direct debit up to A$1.00; dishonour up to A$50; dispute up to A$60. Your actual rates are set in your agreement.

Source: Zepto PDS, September 2025 (opens in a new tab)

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Stripe PayTo: 1% + A$0.30 per transaction, capped at A$3.50 (incl GST), per Stripe pricing (opens in a new tab).

Paying bills by card

These services work the other way around: they let you pay bills, suppliers or tax by card even when the payee doesn't take cards. The person paying is charged the service's fee, which is shown before they confirm. For a detailed guide, see business banking and payments.

Sniip

App for paying BPAY and other bills by card. The person paying pays the fee; it's shown before you confirm.

Fees: Personal: bank account free; debit 0.65%; Visa and Mastercard credit 1.50%; personal Amex 1.29% on 21 eligible bill types; PayTo Plus+ 1.98%; international cards 3.00%. Business Amex: tiered from 1.99% + GST down to 1.75% + GST on large payments.

Source: Sniip pricing (opens in a new tab)

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pay.com.au

Business platform for paying suppliers, rent and tax by card, with its own points. Needs an active ABN.

Fees: Free plan: Visa and Mastercard 1.20%, Amex 2.10%. Regular A$85/mo: 1.10% and 2.05%. Premium A$165/mo: 1.00% and 1.90%. Bank transfers 1% to 1.80%. Rates are ex GST; Amex is cheaper on larger payments.

Source: pay.com.au pricing (opens in a new tab)

Visit pay.com.au ↗ (opens in a new tab)

We may earn a commission if you sign up through this link. Disclosure.

High-risk merchant providers

Banks and card networks treat some industries as high-risk merchant categories because they have higher chargeback rates, more complex regulation or extra card-network monitoring. Examples include nutraceuticals and supplements with health claims, peptides, CBD, vape and tobacco, adult content, gambling, crypto, subscription or continuity billing and some travel. Specialist providers accept some of these categories, usually at a higher cost and with stricter terms:

  • Higher card rates, and often setup, monthly or annual fees
  • A rolling reserve: a percentage of each sale held back, often for 180 days, to cover chargebacks
  • Chargeback limits, with accounts closed if disputes run too high. Merchants closed for excessive chargebacks can end up on Mastercard's MATCH list, which makes a new account hard to get
  • Longer underwriting, website checks and sometimes third-party certification
High-risk merchant providers: what they publish, checked 8 Oct 2026
ProviderBased inTakes Australian businesses?Categories it namesCard ratesSetup and monthlyReserveChargeback fee
Till Payments (Nuvei ANZ)AustraliaYesNot publishedQuote onlyQuote onlyNot publishedSet in agreement
CorepayUSLists Australia, AUD settlementCBD, supplements, vape, telehealth, licensed peptide clinicsQuote onlyNo setup fee statedDiscussed before onboardingNot published
Easy Pay DirectUSNo (US, Canada, EU)CBD, nutraceuticals, vape, adult and more2.69% + US$0.36US$99 setup; about US$25/moPossible 180-day rollingNot published
PaymentCloudUSNot statedCBD, supplements, adult and moreQuote onlyVariesVariesNot published
Durango Merchant ServicesUSAustralia not listedHigh-risk generallyQuote onlyQuote onlyQuote onlyNot published

Short summary only; details and sources are in the provider cards further down. Several of these providers are US-based and only list certain countries (Easy Pay Direct, for example, currently covers the US, Canada and EU). Check eligibility before you apply.

Why mainstream accounts get frozen

Stripe, Square and PayPal let you sign up and start taking payments quickly, and fuller checks often happen afterwards. If they later find you're in a category they don't support, they can pause payouts, hold funds or close the account. Each publishes a list of what it won't support:

  • Stripe prohibits pseudo-pharmaceuticals or nutraceuticals that aren't safe or make harmful claims, incorrectly labelled research chemicals, cannabis products, CBD above local THC limits and adult content and services. It restricts (approval needed) CBD, prescription items, telehealth, and tobacco and e-cigarettes (Stripe prohibited and restricted businesses (opens in a new tab)).
  • Square Australia lists unsupported industries including "high-risk products and services", internet or mail-order pharmacies, mail or phone orders of age-restricted products such as tobacco, vapes and vaping products unless expressly permitted by law, card-not-present adult services, and false or misleading advertising (Square payment terms, section 3 (opens in a new tab)).
  • PayPal bans narcotics, steroids, certain controlled substances or other products that present a risk to consumer safety, drug paraphernalia, cigarettes and certain sexually oriented materials. E-cigarettes, prescription items, telemedicine and mature content need PayPal's approval first (PayPal acceptable use policy (opens in a new tab)).

Accounts can also be paused for a sudden jump in sales, high refund or chargeback rates, or signs that customers may not receive what they paid for. Square explains these reasons in its business restrictions help article (opens in a new tab). Read the list before you sign up, not after.

A high-risk payment provider accepting your business doesn't make a product legal to sell or advertise in Australia, and providers check this during underwriting.

If you're unsure, get advice from a lawyer who knows your industry before you set up payments.

High-risk provider details

Listed in no particular order. Almost all high-risk pricing is quoted after underwriting, so the useful comparison is what each provider publishes and who it will take.

Till Payments (Nuvei ANZ)

Australian card acquirer (Till Payments) owned by Canadian payments group Nuvei since 2024. Terminals, online gateway and payment links.

Details

  • Based in: Australia (parent in Canada)
  • Takes Australian businesses? Yes, it's an Australian acquirer
  • Categories it names: No category list published. Nuvei's group lists sectors such as online gaming, crypto platforms and financial services
  • Card rates: Quote only
  • Setup and monthly: Quote only. Its fee guide lists possible joining, annual, admin, minimum monthly, terminal rental, gateway and early termination fees
  • Reserve: Not published
  • Chargeback fee: Charged per chargeback and per retrieval request; amount set in your agreement

Whether your category is accepted is decided at underwriting. Ask before you rely on it.

Source: Nuvei ANZ (opens in a new tab) · Nuvei AU merchant fees explained (opens in a new tab)

Visit Till Payments (Nuvei ANZ) ↗ (opens in a new tab)

We don't earn a commission from this link.

Corepay

US-based payment service provider for specialty and higher-risk verticals, listing Australia as an active region with AUD settlement.

Details

  • Based in: United States (UK office too)
  • Takes Australian businesses? Lists Australia as active, with AUD settlement
  • Categories it names: CBD, supplements, vape, telehealth, med spa, gaming and licensed medical peptide clinics. Doesn't support research-use-only peptide sellers
  • Card rates: Quote only (has a rate estimate tool)
  • Setup and monthly: Homepage says no setup fees; peptide page says no application fee
  • Reserve: Discussed before onboarding; mentions lower reserve options
  • Chargeback fee: Not published

Corepay says that since 1 April 2024 it can only take peptide platforms with LegitScript certification, because of Visa's Integrity Risk Program.

Source: Corepay (opens in a new tab) · Corepay peptide processing (opens in a new tab)

Visit Corepay ↗ (opens in a new tab)

We don't earn a commission from this link.

Easy Pay Direct

US high-risk merchant account placement with its own gateway and 30+ banking partners.

Details

  • Based in: United States
  • Takes Australian businesses? No. It currently places accounts in the US, Canada and EU only
  • Categories it names: CBD, nutraceuticals, vape and e-cig, adult, kratom, telemedicine, subscriptions and more
  • Card rates: Published: 2.69% + $0.36 (US dollars) online
  • Setup and monthly: Setup US$99 (waived if documents arrive within 24 hours); monthly typically US$25
  • Reserve: Some accounts: a percentage of sales held on a six-month (180-day) rolling cycle, or a capped reserve
  • Chargeback fee: Not published

Source: Easy Pay Direct high-risk (opens in a new tab) · Easy Pay Direct international coverage (opens in a new tab)

Visit Easy Pay Direct ↗ (opens in a new tab)

We don't earn a commission from this link.

PaymentCloud

US provider specialising in merchant accounts for higher-risk industries.

Details

  • Based in: United States
  • Takes Australian businesses? Not stated; its site is aimed at US businesses
  • Categories it names: CBD, supplements, online pharmacy, adult toys, firearms, travel and more
  • Card rates: Quote only
  • Setup and monthly: Quote only; setup fees vary by business type
  • Reserve: Varies by business type
  • Chargeback fee: Not published

Source: PaymentCloud high-risk accounts (opens in a new tab)

Visit PaymentCloud ↗ (opens in a new tab)

We don't earn a commission from this link.

Durango Merchant Services

US merchant account provider (registered ISO of Fifth Third Bank) for high-risk, large-volume and offshore businesses.

Details

  • Based in: United States
  • Takes Australian businesses? Australia isn't among the regions it lists (US, EU, UK, Canada and several Caribbean and Central American markets)
  • Categories it names: High-risk industries generally; helps businesses whose accounts were frozen or closed
  • Card rates: Quote only (interchange-plus pricing)
  • Setup and monthly: Quote only
  • Reserve: Quote only
  • Chargeback fee: Not published

Source: Durango Merchant Services (opens in a new tab)

Visit Durango Merchant Services ↗ (opens in a new tab)

We don't earn a commission from this link.

Crypto payment gateways

Some higher-risk businesses add crypto payments. Fees are low and there are no chargebacks, but prices move with the crypto market, few customers pay this way, and a gateway doesn't change whether a product is legal. If you accept crypto, the ATO treats the Australian dollar value as business income, and GST can apply (ATO: crypto assets used in business (opens in a new tab)).

Sources

Fees checked 8 October 2026. Every figure on this page comes from the provider's own website or disclosure document at that date, except where a platform's published price for a third-party service is named (for example Afterpay through Square or Stripe). Rates change often, so always confirm on the provider's site.

Also used: RBA surcharging FAQs (opens in a new tab) and cardsurcharge.com.au (opens in a new tab).

Common questions

Can I still add a surcharge for card payments?

Generally no. From 1 October 2026, eftpos, Mastercard and Visa ban card surcharges under their network rules, and American Express, UnionPay and PayPal have also removed surcharging (PayPal from 5 October 2026). Build card costs into your prices, or offer a discount for other payment methods. Check the RBA's FAQs for exceptions.

Are the fees my payment provider charges me a surcharge?

No. The RBA says fees a payment provider charges a business for card acceptance, such as transaction fees and terminal rental, are fees for services, not surcharges. The ban is about merchants adding an extra fee because a customer pays by card.

Why did my Stripe, Square or PayPal account get frozen?

Common reasons are selling something on the provider's prohibited or restricted list, a sudden jump in sales, high refund or chargeback rates, or an elevated risk that customers won't receive what they paid for. Read the provider's restricted business list before you sign up, not after.

What is a rolling reserve?

A rolling reserve is a percentage of each sale that the provider holds back for a set period, often 180 days, to cover future chargebacks. It's common for high-risk merchant accounts and can tie up a lot of cash, so ask about it before signing.

Does a high-risk merchant account make my product legal to sell?

No. A payment provider accepting your business doesn't change whether a product can legally be sold or advertised in Australia. For example, the TGA says 'research use only' labels don't change whether a peptide is regulated as a therapeutic good. Check the rules for your product first.

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